This is the fly in the ointment of online shopping. If the goods purchased are physical things (as opposed to insurance or e-tickets, for example), they have to get from a warehouse to your door.

Reputable webtraders will make it quite clear how they are going to do this, give you a schedule, and keep you posted if there is a delay. With less reputable ones, this area can be a black hole.

Be sure you know the cost of delivery when you buy online. Packing and postage (or courier delivery) may account for a considerable percentage of the total cost. What looked like a competitive online price for your motor mower or electric guitar may end up being more expensive than the price you would pay in a local store, where you can take the thing home that same day.

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